Housing Advice

The Housing Advice Team offer advice and advocacy on housing and housing related problems.

Our areas of work include dealing with:

• tenancy problems, including assessing housing act notices
• harassment and unlawful eviction
• mortgage and rent arrears
• entitlement to benefits
• we offer representation in the County Court for mortgage and rent arrears

When you can see us

We are only able to interview clients by appointment in Wakefield. If the matter is urgent* we will arrange to see them as soon as it is practical to do so. Home visits may be possible in exceptional circumstances.

*Urgent matters include where a Warrant of Possession is due to be enforced, or the service user is being harassed or threatened by a landlord.

These can be made on reception at Queens House or by calling the team direct. We will see those service users with warrants of possession or who are facing possession proceedings. This includes rent arrears. 

The team will also see service users who are being harassed or threatened with unlawful eviction by their landlords or where interventions could prevent homelessness.

Telephone advice line

01924 302085, available at the following times:

• Monday to Wednesday 9am to 5pm
• Thursday 10am to 5pm 
• Friday 9am to 4:30pm

Emergency calls will be dealt with outside these times.

Appointments

Queens House
Queens Street
Wakefield
WF1 1JR

These can be made on reception at Queens House or by calling the team direct. We will see those service users with warrants of possession or who are facing possession proceedings, for example rent arrears. The team will also see service users who are being harassed or threatened with unlawful eviction by their landlords or where interventions could prevent homelessness.