Request a new or replacement bin

Before you start your request

You will need to tell us:

Why you need a replacement bin
In what way the bin is damaged (if damage is the issue)
What type of bin needs to be replaced
If you live in a property owned by Vico Homes

Please note before requesting a new or replacement bin, you are only permitted to have one general waste bin, recycling bin or garden recycling bin per property.

New bins, including new bins for new house builds, and bins that are reported as missing or stolen cost £26.51 for each replacement bin.

This charge is a contribution to the full cost of a new bin and delivery is free.

We will try to repair bins that are damaged during collections or through general wear and tear. If we can’t, we will replace the bin for free.

Vico Homes tenant information

If you live in a property owned by Vico Homes you will need to contact them on 0345 8 507 507 to order a replacement green household bin.

If you proceed with this form however we will be able to register your property for a temporary waste bag collection until this bin is delivered. Vico Homes provide replacement household bins for their tenants but they do not provide recycling or garden bins.

Replacement recycling bins and garden recycling bins can be ordered through the form below.